What is in the download?
One Excel file, five sheets:
- Start here. A five-step guide to filling in the ladder.
- Blank ladder. Five rows (L1 to L5) and eight columns: level, job title, scope, autonomy, impact, what good looks like, evidence for promotion and typical experience. Frozen headers keep the labels in view as you scroll.
- Example - Engineering. An individual contributor track from Software Engineer I to Principal Engineer.
- Example - Customer Success. From Customer Success Associate to Head of Customer Success.
- Example - Operations. From Operations Coordinator to Head of Operations.
The file is a plain spreadsheet with no macros. We have not published a Google Sheets copy, but Google Sheets opens the Excel file if you upload it to Drive.
How do you build a career ladder in five steps?
- Pick one role family. Start with the one where promotion questions come up most often, such as engineering or customer success.
- Write scope, autonomy and impact first. These three columns are what separate one level from the next. Title and years of experience come last.
- Describe observable behaviours. In the "What good looks like" column, write things a colleague could see, not traits such as "strong leader".
- Define promotion evidence. For each level, write what a manager could point to in a promotion case. This turns the ladder from a poster into a decision tool.
- Test it on real people. Ask two managers to place the same person on the ladder. If they disagree, rewrite the cells that were vague.
Which examples can you borrow from?
The three examples in the file show how the same structure fits different kinds of work. For fuller, role-specific ladders with titles and levels already written out, see:
- The engineering career ladder
- The customer success career ladder
- The operations career ladder
- All career ladders by role
New to the concept? What a career ladder is and how the levels work cover the basics.
When does a spreadsheet stop being enough?
A spreadsheet works while one person maintains the ladder. It struggles when managers need to rate people against it, when employees want to see their own next level, or when ladders need to stay linked to reviews. Harmny career pathing keeps the ladder, ratings and development plans in one place, and Harmny is free for up to 10 people.