Terms of Service

Last updated: February 1, 2026

These Terms of Service ("Terms") are a legal agreement between you and Harmny Inc. ("Harmny," "we," "us," or "our") governing your access to and use of the Harmny platform, website, and all related services (collectively, the "Services"). Please read them carefully. By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

1. Acceptance of Terms

By creating an account or using the Services, you represent that you are at least 16 years of age and have the legal authority to enter into this agreement on behalf of yourself or the organization you represent. If you are accepting these Terms on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not use the Services. We reserve the right to update these Terms at any time. Material changes will be communicated with at least 30 days notice via email or in-app notice. Continued use after the effective date constitutes acceptance.

2. Account Terms

To access most features of the Services, you must create an account. You agree to:

Provide accurate, current, and complete information during registration and keep it up to date
Maintain the confidentiality of your password and restrict access to your account
Promptly notify us at [email protected] if you suspect unauthorized access to your account
Be responsible for all activity that occurs under your account credentials
Not share your account credentials with others or create accounts on behalf of others without their knowledge

Organizational accounts are managed by an administrator designated by your organization. Harmny is not responsible for access management decisions made by your organization's administrators.

3. Acceptable Use

You may use the Services only for lawful purposes in accordance with these Terms. You agree that you will not:

Use the Services to transmit content that is unlawful, harmful, defamatory, fraudulent, or violates any third-party rights
Reverse engineer, decompile, or attempt to extract the source code of the Services
Use automated means (bots, scrapers, crawlers) to access or collect data from the Services without our prior written consent
Attempt to gain unauthorized access to any part of the Services or related systems
Interfere with the integrity or performance of the Services or data contained therein
Use the Services to store or process data in violation of applicable laws, including health data regulations or export control laws
Resell, sublicense, or otherwise provide access to the Services to third parties without our express written permission

We reserve the right to investigate violations of this section and take appropriate action, including account suspension or termination.

4. Subscription and Payment

Paid features of the Services are billed on a subscription basis. Unless otherwise agreed in writing, the following billing terms apply:

Subscriptions are billed monthly or annually in advance, as selected during sign-up
Fees are non-refundable except as required by applicable law or as expressly stated in our refund policy
We may change subscription pricing with 30 days advance notice; continued use after the price change takes effect constitutes your agreement to the new pricing
Overdue payments may result in suspension of your account until payment is received
You are responsible for all applicable taxes associated with your subscription

5. Intellectual Property

Harmny retains all rights, title, and interest in and to the Services, including all associated software, designs, documentation, and trademarks. Nothing in these Terms transfers ownership of any Harmny intellectual property to you.

You retain ownership of all data, content, and materials you submit to the Services ("Customer Data"). By uploading Customer Data, you grant Harmny a limited, non-exclusive license to process that data solely to provide and improve the Services as described in our Privacy Policy. We do not claim ownership of your Customer Data.

6. Termination

Either party may terminate these Terms at any time. You may close your account from the account settings page or by contacting support. We may suspend or terminate your account if we reasonably believe you have violated these Terms, with or without prior notice depending on the severity of the violation.

Upon termination, your right to access the Services immediately ceases. We will provide a data export for 30 days following termination, after which your Customer Data will be permanently deleted in accordance with our Privacy Policy.

7. Disclaimers and Limitation of Liability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HARMNY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL HARMNY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. HARMNY'S TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO HARMNY IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless Harmny and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any Customer Data you submit to the Services.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or the Services that cannot be resolved informally will be subject to binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association, conducted in San Francisco, California. You waive any right to a jury trial or to participate in a class action lawsuit.

For users in the European Union, mandatory local consumer protection laws may apply and take precedence over these arbitration provisions.

10. General Provisions

Entire agreement: these Terms, together with our Privacy Policy and any order forms, constitute the entire agreement between you and Harmny regarding the Services
Severability: if any provision is found unenforceable, it will be modified to the minimum extent necessary while the remaining provisions remain in full force
Waiver: our failure to enforce any provision does not constitute a waiver of our right to enforce it later
Assignment: you may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction

11. Contact

Questions about these Terms? Contact us at [email protected]